ResCare Members Work With the MRC to Win Latest Grievances

ResCare members of SEIU District 1199 provide critical care to many individuals with disabilities across West Virginia and Ohio. The Member Resource Center, which opened in August 2017,  provides enhanced representation and has achieved many victories over the last few months. The staff with the MRC report additional victories achieved over the last week. 

Nicholas County (WV): A member took paid time off totaling 19.78 hours but was not paid for the time. She contacted the MRC in late August and was not able to get informal resolution. Working with MRC contract and arbitration staff, the member filed a grievance. With resistance from the employer, it escalated to mediation where the member reached successful resolution. ResCare agreed to settle the grievance and pay the $296.70 that was owed. 

Franklin County (OH): A member and direct support professional had worked at ResCare for a decade. After he graduated with an LPN nursing degree, ResCare did not place him for an LPN position and said that he lacked experience. The Member Resource Center worked with the member to file a “non-selection” grievance within the same day. After just 9 days, the grievance was settled and ResCare agreed to promote the member. 

Wood County (WV): A member was due 95 hours of overtime that had been owed since July 2017. The member had tried to resolve the issue for nearly 6 months. After contacting the Member Resource Center, a grievance was filed within the same day. Within 20 days the issue was solved with a payment issued to the member. 

The Member Resource Center is open Monday through Friday from 8:30AM to 8PM. If you believe your contract is being violated at work, do not hesitate to contact the Member Resource Center. “Your Member Resource Center has your back!” 

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