As COVID19 Pandemic Surges, Nursing Home Workers With Certus Healthcare Demand Dignity, Improved Staffing, and Protective Equipment

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Certus Healthcare workers say that although their employer has received millions in government funding to combat COVID19, staffing and protective equipment remain issues of concern. 

Staff Contact: Samara Knight at (877) 419-7348
For Immediate Release: Tuesday, November 10th

CLEVELAND, OHIO – Certus Healthcare workers who are working on the frontlines of the COVID19 pandemic are speaking out and standing together for good jobs and quality care. More than one member with the Union has been hospitalized and fallen seriously ill after contracting COVID19.

“Nursing home workers have too often been taken for granted,” said Samara Knight, an Executive Vice President with SEIU District 1199. “The weight of this crisis has fallen on nursing home workers that weren’t earning enough and often weren’t appreciated before the pandemic began. They are heroes but nursing home workers with Certus Healthcare have not received hazard pay. Workers have reported to the Union that it can be difficult to get proper protective equipment,” Knight continued. “Some workers have also been concerned, as they’ve been asked to provide their private insurance card without a lot of explanation, and they worry they could be responsible for the cost of testing,” said Knight. 

SEIU District 1199 represents workers with five facilities owned by Certus Healthcare, which have received millions of dollars in paycheck protection loans and CARES Act funding.

  • Cityview in Cleveland:
    • $840,282 in CARES Act Funding (CDC Data)
    • $350,000 to $1M in Paycheck Protection Loan Funding (ProPublica)
    • 1 Star for Staffing (out of 5 Stars) – “Much Below Average.” (Nursing Home Compare)
  • Candlewood Healthcare in East Cleveland:
    • $734,833 in CARES Act Funding (CDC Data)
    • $350,000 to $1M in Paycheck Protection Loan Funding (ProPublica)
    • 1 Star for Staffing (out of 5 Stars) – “Much Below Average.” (Nursing Home Compare)
  • Kent Care Center in Portage County:
    • $547,668 in CARES Act Funding (CDC Data)
    • $350,000 to $1M in Paycheck Protection Loan Funding (ProPublica)
    • 1 Star for Staffing (out of 5 Stars) – “Much Below Average.” (Nursing Home Compare)
  • Suburban Pavilion in North Randall:
    • $978,578 in CARES Act Funding (CDC Data)
    • $350,000 to $1M in Paycheck Protection Loan Funding (ProPublica)
    • 1 Star for Staffing (out of 5 Stars) – “Much Below Average.” (Nursing Home Compare
  • Heritage Village of Waterville
    • $541,164 in CARES Act Funding (CDC Data)
    • $350,000 to $1M in Paycheck Protection Loan Funding (ProPublica)
    • 1 Star for Staffing (out of 5 Stars) – “Much Below Average.” (Nursing Home Compare)

As noted above, a database by ProPublica that lists paycheck protection loan funding shows that numerous Certus Healthcare facilities received between $350,000 and $1M in forgivable loan funding from the Small Business Administration. According to Nursing Home Compare, all five facilities with Certus Healthcare with members represented by SEIU District 1199 currently have 1 star out of 5 stars for staffing, which means much below average.

“We’ve had workers with Certus Healthcare fall seriously ill,” continued Samara Knight. Cathy Kaufmann, Director of Region 2 with SEIU District 1199, concluded “to have a Union means to have a voice. The workers with these facilities need ample protective equipment and improved staffing to provide the best possible care for facility residents.”

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